We are currently experiencing an issue where an error is displayed on the payment screen.
We are currently experiencing an issue where an error is displayed on the payment screen on our online store.
We have asked system support to investigate the cause and take action, but in the meantime, we would like to ask you to resolve the error by performing the following steps.
We apologize for any inconvenience this may cause you.
【phenomenon】
The following error message appears at the top of the payment screen, and you are unable to complete the purchase process.
"This order has already been sent. You can return to the store and start a new order."
【countermeasure】
There is a compatibility issue with the browser you are using.
Trying the following may solve the problem.
I'm sorry to trouble you, but I would appreciate it if you could try it once.
①Please update your browser to the latest version.
2. Clear your browser's cache and cookies, then restart it completely.
Try using incognito mode or a private window to rule out browser issues.
4. If you are still experiencing display issues when using incognito mode, make sure your browser extensions are disabled.
Extensions may change the way pages are displayed.
⑤If you have another browser installed, please try using that one.
t-Route
Share
