FAQs
Order changes are not possible.
Please cancel your current order and place a new one.
Cancellations are only accepted within 10 minutes of placing your order.
Please note that changes and cancellations cannot be accepted after this date.
How to cancelHerePlease check further.
Please note that the cancelled item will be reflected in our inventory immediately.
Please note that the item will be available for purchase by another customer.
Cancellations are not accepted for pre-ordered items.
Please note that if the delivery date is delayed, you will have to wait, so please make your reservation with this in mind.
You can change it from the purchase history on your account page.HerePlease check.
こちらの商品をご購入いただければ配送させていただきます。
If you enter points on the cart screen, press "Use points," and then cancel your purchase, your points will be consumed.
Any points that have been consumed will be returned in a batch process in about two days, so please wait a little longer.
If you press the "Use points" button and then the "x Reset points" button, your points will not be consumed, so if possible, we would appreciate you doing this before canceling your purchase.
現状お客様によるメールアドレスの変更はできません。
公式LINEの問合せメニューに登録されているお名前②現在登録しているメールアドレス③変更を希望されるメールアドレスをお送りください。
こちらで変更させていただきます。
When using the LINE browser under certain circumstances, it may not function properly.
We apologize for the inconvenience, but please try the purchase process again using another browser (Safari, Google Chrome, etc.).
Also, if you change the items in your cart after you have confirmed your points, they may not work properly.
In this case, the problem may be resolved by pressing the "Reset" button that appears where you confirmed your points.
If you still can't use your points after trying the above two stepsOfficial LINEPlease contact us at:
For availability and entry methods, please see below.HereYou can check it there.