NEWS

Regarding delays in delivery of pre-ordered items

Regarding delivery dates for the pre-ordered Dona t-Route original color

Apology for the delay in the arrival of 1091 T-shirts

Deputy Manager's Fishing Report @Kosuge Trout Garden

Fishing report by assistant manager @Sugawa FP

Fishing report by assistant manager @ Susono FP

###

System maintenance notice.

We are currently experiencing issues with premium membership, and are no longer accepting new members. We would like to report on the current situation and future plans as follows: ① Premium members cannot use points. ② When premium members make a purchase, free shipping coupons are not automatically applied and must be entered manually. ①The issue has been resolved. ② We expect to be able to resolve this issue by performing system maintenance. (Even after the issue is resolved, it is likely that you will still need to manually enter coupons when using points.) We will be carrying out system maintenance in March and are working to resolve issue ②. Once the system maintenance is complete, we plan to resume recruiting new premium members. The coin cases that were provided as a service when signing up for premium membership have been delivered, so we have shipped them to customers who ordered today. If you are a premium member and have not yet placed an order, please purchase it here. (It is free of charge.) Please note that products cannot be delivered even if purchased by general members. Premium Membership Commemorative Coin Case – t-Route We apologize for any inconvenience caused for such a long time. We would appreciate your cooperation in manually entering the coupon (P1) for a little while longer until system maintenance is carried out. Thank you very much for your cooperation. t-Route  

Due to a system problem that occurred at 1:00 PM on Wednesday, March 16, 2023, points wereThere is a situation where the service is unavailable.. To customers affected by this issueWe are very sorry for any inconvenience caused. We will report the details of the problem. ■Disability statusCustomer points cannot be used ■ Time of occurrence of the problemMarch 16th, 1:00 PM ~, a total system outage occurred. ■ Current situationWe are currently working on restoration,There is no prospect of recovery.Points awarded for orders made during this period will be restored once the system is restored. We apologize for any inconvenience this may cause.Please wait a little while until the service is restored. Thank you for your cooperation. t-Route

Since March 1, 2023, our website has been experiencing issues related to premium membership. 1. Event 　1) The free shipping coupon that should be automatically applied when a premium member purchases a product is not applied. 　2) Premium members cannot use point discounts (points are awarded for purchases without any problems). 2. Countermeasures 　We are currently investigating the cause with the system company that this site uses. 3. Alternative measures 　-Manually apply the free shipping coupon (coupon code: P1) 　*This coupon code is only available to premium members. 　・Manually issue coupons for the amount of points you want to use (please contact us via LINE or email and we will issue the coupons you want to use). We sincerely apologize for any inconvenience caused to you all. We are currently investigating the cause of the issue, so please wait a little longer until service is restored. We will report back to you if there is any progress. Thank you very much for your cooperation. t-Route